These terms and conditions are applicable starting 02.06.2024.
Updated 3.6.2025
Webshop
Masiinatek
Paavo Havaksen tie 5 A 51
masiinatekmain(at)gmail.com
masiinatek.com
3278157-7
The shop sells products to adults and businesses. Value added tax is calculated at checkout. We reserve the right to change prices and shipping costs.
Ordering
The products are ordered in the online store by adding them to the shopping cart and paying for the contents of the cart using the online payment service. All customer information is handled confidentially. Contact information requested during the order process will not be used for any purpose other than order fulfillment or resolving any ambiguities that may arise, unless expressly stated otherwise. When ordering from the online store, it is assumed that you have read and agreed to the current delivery terms.
Customs and VAT
For orders coming from inside EU all purchases will include the standard Finnish VAT. For orders outside the EU (Britain, USA etc.) we will not collect VAT.
If you are ordering from outside the EU you may have to pay VAT or other taxes and customs duties and fees. These charges are the buyer’s responsibility and are not included in the product price or shipping cost. Please check with your country’s customs office for details.
Payment and Payment Methods
Payment Service Provider
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7
https://www.paytrail.com/en/consumer/information-about-paying
Alternative payment method
You can also complete payment with normal direct bank transfer if you prefer.
Order and Payment Confirmation
When we have received your order, we will immediately send you an order confirmation by email, which will show your order details. Always check the content of the order confirmation. If you have any questions, please contact our customer service immediately. Keep the order confirmation in case you need to contact customer service. When communicating with customer service, always have your order number available. Always check that the contents of the package match the products in the order confirmation.
You can contact our customer service with the following information:
Masiinatek
Paavo Havaksen tie 5
masiinatekmain(at)gmail.com
masiinatek.com
FI32781577
Warranty
The products come with a 24-month warranty. The warranty does not cover, normal wear and tear that does not affect functionality, nor does it cover breakages due to negligent usage such as dropping the product.